Privacy policy

Privacy Policy

General Information

At Scanovus ApS, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

Data Controller:
Scanovus ApS
Email: contact@scanovus.com


Information We Collect

When you make a purchase, we collect:

  • Name
  • Address
  • Phone number
  • Email address
  • Payment information (processed securely by third-party providers)

We also collect:

  • IP address
  • Device and browser data
  • Usage data via cookies and tracking technologies


Purpose of Processing

We use your data to:

  • Process and deliver your order
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (with consent)
  • Prevent fraud and abuse


Legal Basis (GDPR)

We process your data based on:

  • Contractual necessity
  • Legal obligations
  • Legitimate interests
  • Consent (for marketing and cookies)


Sharing of Data

We only share your data when necessary:

  • Shipping providers
  • Payment providers (e.g. Stripe, PayPal)
  • E-commerce platforms (e.g. Shopify)
  • Analytics and marketing tools (e.g. Google, Meta)

All partners process data on our behalf.


International Data Transfers

Your data may be transferred outside the EU, including to the United States.

We ensure appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs)
  • EU-U.S. Data Privacy Framework (where applicable)


Data Retention

We retain your data only as long as necessary:

  • Order data: up to 5 years
  • Customer service: up to 2 years
  • Marketing data: until consent is withdrawn


Your Rights

You have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Restrict processing
  • Data portability
  • Object to processing

Contact: contact@scanovus.com


Cookies

We use cookies to improve functionality, analyze traffic, and personalize marketing.

You can manage your preferences at any time.


Data Security

We implement appropriate technical and organizational measures to protect your data.


Complaints

If you are located in the EU, you may file a complaint with your local data protection authority.